Terms and Conditions
Price Beat Guarantee Conditions
- The quote must be in writing and provided by a licenced NSW plumber (undertaken onsite) who holds a current ACN/ABN and is registered for GST.
- The quote must not be obtained via trade service registries including but not limited to; Airtasker, Hipages, Hire a Hubby, etc
- The quote must have been tendered within the past 5 business days.
- The quote must be ‘like for like’; same materials, warranty and location if it is a relocation of a service.
- The quote must not include any discounts, promotions, cash back offers or redemptions etc
- This guarantee is not valid in conjunction with any other offers
- The guarantee is not applicable for emergency or after-hours works (including public holidays and weekends)
- The quote must be presented prior to the quote being generated
- Price beat guarantee must be within reason and is up to company discretion if it will be applicable
Same Day Service or It’s Free Conditions
- This applies to inbound phone calls made before midday, Sydney time. This offer does not apply to web form submissions.
- Inbound phone calls made after midday on weekdays are excluded from this promotion
- Calls or booking requests made on weekends or public holidays are excluded from this promotion
- Should Collis Bros Plumbing be unable to attend on the same business day in line with the above conditions, then the service fee will be waived. All other service charges, material costs, and sundry expenses will apply to provide the requested services.
- We can guarantee that we will offer a time slot / booking, but if the time(s) offered don’t suit the customer’s schedule and we can’t fit them at a different time, the offer is voided
No Call Out Fee
The $89 call out fee is waived for those customers whose property where the work to be carried out in is located on the North Shore or Northern Beaches of Sydney. Please advise your location when requesting your quote of booking to see if you are in the eligible area.